01 Product
One platform covering the full contact center
Xingqi Wanxiang is an integrated intelligent contact center: phone, text, and WeChat channels, powered by LLM, Agent, Workflow, ASR, TTS, and RAG. It upgrades marketing, service, advisory, collections, and QA. Full private deployment and domestic / Xinchuang stacks are supported.
Outbound
Scripts, ops strategy, dial strategy, human-in-the-loop, live monitoring
Inbound
Intelligent navigation, knowledge, human-in-the-loop, tickets, call summaries
Insights
Customer tags, analytics, opportunity and risk signals, unified sessions
Messaging
Service design, knowledge base, tickets, and operations monitoring
Assist
QA, agent assist, knowledge hub, automated workflows
See Xingqi Wanxiang in action
Request a demo or trial. Our operations and delivery team will map scenarios and assess private deployment.